Privacy Policy
Your Privacy is Sacred
Version 2.1 — Effective April 2024
Transparency
Clearly explaining what data we collect and why we need it.
Security
Using industry-standard encryption to protect your information.
Compliance
Adhering to international data protection standards (GDPR/APEC).
1. Overview
At Aloka Bahari Villas, we are committed to safeguarding the privacy of our guests. This policy outlines how we collect, use, and protect your personal information when you use our website, book a stay, or visit our resort in Tejakula.
2. Information Collection
We collect information that you provide directly to us, such as when you make a reservation, subscribe to our newsletter, or contact our support team. This may include:
- Personal details (Name, Email, Phone Number, Passport details for check-in).
- Booking preferences and special requirements.
- Payment information (processed securely through encrypted channels).
- Technical data (IP address, browser type, and usage patterns via cookies).
3. How We Use Your Data
Your information is used primarily to manage your reservations and provide a personalized experience. We may also use your data to:
- Send booking confirmations and essential pre-arrival information.
- Improve our resort services based on guest feedback.
- Send occasional marketing communications (if you have opted-in).
- Comply with Balinese local government reporting requirements.
4. Data Protection
We implement a variety of security measures to maintain the safety of your personal information. We use state-of-the-art encryption and secure servers to protect your sensitive data from unauthorized access or disclosure.
5. Your Rights
You have the right to access, correct, or request the deletion of your personal data at any time. If you wish to exercise these rights or have any concerns about our privacy practices, please contact us at alokabahari@gmail.com.