Terms & Conditions
Standard Guest Agreement
Last Updated: May 2026
1. Introduction
Welcome to Aloka Bahari Villas. These Terms and Conditions govern your use of our property and services. By confirming a reservation or residing at our sanctuary in Tejakula, you agree to comply with the stipulations outlined below. We encourage you to review them thoroughly before finalizing your travel arrangements.
2. Reservations and Payment
All bookings are subject to availability and formal confirmation from our reservations team. A deposit or full prepayment is required to secure your stay. We accept Credit Cards (MasterCard and Visa), Cash in Indonesian Rupiah (IDR), and Bank Transfers. Please note that all payments, including transfers, will be processed using the current Indonesian Rupiah (IDR) rate.
3. Check-in and Check-out
Check-in time at Aloka Bahari Villas is from 14:00 WITA (Central Indonesian Time), and we kindly ask that guests check out by 12:00 WITA. Requests for early check-in or late check-out are subject to villa availability and may incur supplemental fees. A valid passport or government-issued identification is mandatory upon arrival for registration.
4. Room Occupancy and Age Policy
Deluxe King Room
Minimum age: 15 years old
Maximum occupancy: 2 people
Two Bedroom Villa
Minimum age: 6 years old
Maximum occupancy: 4 people
5. Cancellation Policy
Should you need to cancel or modify your stay, we require written notification via email. Reservations must be canceled at least 21 days prior to the scheduled arrival to qualify for a refund, excluding bank or administrative fees. Cancellations within the 21-day window or no-shows will be charged the equivalent of the total booking value or as specified in your reservation confirmation.
6. Guest Responsibilities
We strive to cultivate a serene environment for all the guests who stay with us. As such, we ask that you respect the tranquility of our resort and the local Balinese culture of Tejakula. For the comfort of future guests, smoking is strictly prohibited within the indoor areas of all villas; dedicated outdoor smoking spaces are provided. Guests will be held responsible for any damages inflicted upon the property during their stay.
7. Liability
While we prioritize your safety, Aloka Bahari Villas cannot be held liable for any personal injuries, accidents, or loss of belongings during your stay, including participation in local excursions or water activities. We highly recommend that our guests secure comprehensive travel and medical insurance prior to arriving in Bali.
Need Clarification?
If you have any questions regarding these terms, please contact our legal and administrative team at alokabahari@gmail.com.